Customer Testimonials - Silicon Valley Direct

Reviews from our clients

Our customers’ satisfaction is our top priority, and their feedback speaks volumes about our commitment to excellence. From seamless logistics solutions to exceptional customer service, our clients consistently praise our dedication to meeting their needs. “Silicon Valley Direct is a great partner for me as I grow my business” says Matt., a long-term client. “We had the privilege of partnering with SVD when we launched our first product.” adds Collen, Founder and CEO of a start-up company.

Discover more about how we have helped businesses like yours thrive by reading their reviews along with reviews from many of our clients reviews below.

Company and customer last names have been withheld for privacy purposes. References available on request

I want to let you know how much I appreciate the quick work you and the team did getting our container checked in and processed.
Outstanding work.
Many thanks,
—RB

Again, thanks for super service!
—Tom

Thank you THANK YOU all. I really can’t express the happiness to see this working as planned!
—Rich

Ana, please know we are extremely appreciative of you, your staff, and precision crew. Our holiday project was very detailed and was handled flawlessly by you and your team…
—Paul and Clif

Silicon Valley Direct is a great partner for me as I grow my business … out of my garage and into their efficient warehouse. Account manager Adriana is very communicative and organized. Tech wiz Robert pays attention to every detail. And owner George runs a smooth operation! SVD lets me focus on the big tasks and vision, which is what I need!
—Matt

SVD is AWESOME. Easy to work with, ethical, fair and we highly recommend this company.
—Amy

Julio, please know that your crew are the absolute best at what they do. I don’t think they have ever made a mistake. If I need something special done, they take care of it ASAP. I am very happy with their performance, and you should be proud of what a great set of employees you have.
—Tom

Thank you both—and everyone at SVD—for helping us get through a very big Black Friday to Cyber Monday. Wow! We did more in those four days that we did all of last November! Crazy.
—Jonah

We had the privilege of partnering with SVD when we launched our first product. At a time where our volumes were small but our needs were high. (e.g. refrigerated product), SVD worked with us to help us get our business off the ground. I highly recommend working with their team, who are professional and collaborative!
—Colleen, CEO and Co-Founder

Now that is red carpet service!!!! Many thanks.
—Adam

We are really happy with everything so far. Thanks for getting our shipments out in such a timely fashion! Our customers are really loving the service.
—Vanessa

Thank You. The entire team wishes to express our deepest gratitude and appreciation to you and your team at Silicon Valley Direct.
The joy, success, and ability to overcome the daily challenges of business is not easy, by any means.
The ‘heart’ and ‘dedication’ your team puts into our projects cannot be taught in school – they are elements that all championship teams possess.
We salute all of you, and wish you a warm and restful holiday season, and great successes in 2022!
—Paul, John, Clif, Brandon, Dora, Brett, Tim, Jaime, Mylene & Tenari

I used SV Direct for fulfillment of my sports history books for over two years. They were excellent, and I would gladly use them again. I don’t remember one error in the over 1,000 orders they packed and shipped.
Ana was my processing contact, and I appreciated I never had to deal with a new person who wasn’t up to speed on my account. She never disappointed me.
The owner, George, is a pleasure to work with. Actually a pleasure. The few times I went to his warehouse, we sat in the conference room and always relaxed while discussing the topic of the moment. He’s soft spoken and very professional.
—Joe S.

We sooooooo appreciate the quick turnaround in processing back orders! With a two month delay in receipt of that container (which went missing for a few days—can you believe it?!) it’s been a complete panic for us, we’re just trying to keep the customers happy and SVD’s action in packing orders is really helping all of us. We very much appreciate the great service!
—Tempe

When I took on the project of Workshop Stories, I suspect I really did not know what I was getting into, especially in a pandemic. As my life became about canceling events, you remained steadfast in your willingness to help in any way possible to make getting the long overdue book to everyone through your expertise in shipping and handling. When I failed in not supplying a proper mailing list, you took the time to correct it. Thank you, Sasha, you went beyond the normal client/business relationship to help me succeed. No wonder Silicon Valley Direct is so highly regarded in the industry. I will continue to sing your praises as a company full of grace and kindness, with knowledge in so many areas. Thank you for being there for me when I needed it. You exceeded my expectations.
—Elizabeth

AMAZING! Thank you and the team for making this happen!
—Sarah

Working with SVD has been the wonderful day to my old fulfillment center’s cumbersome nights. I really appreciate what you’ve built. Thank you!
—Kimberly

Silicon Valley Direct is amazing. There are many people in the fulfillment business, but a very select number of true experts. Our firm has had the pleasure to work with Ana, George, and the team at Silicon Valley Direct on many projects. These projects were far from easy. There were subtle details and sub-groups requiring skill and teamwork to properly assemble, pack and label.
Bringing a challenge to this team will be smart and result in a great outcome. The combination of brains and skill it takes to quickly assess a need, coordinate manpower and process is rare. This team will allow you to grow and serve new needs thanks to Ana, George, their ownership and crew.
—Paul